Neon Sunset is pleased to offer our customers personal guidance on any questions you may have regarding shipping and returns. Please contact us at email@example.com with any questions.
How long will it take for Neon Sunset to ship my order?
We make every effort to process and ship your order as quickly as possible. Typically, your goods will ship to you within 3-5 business days after you place your order
Within the United States we ship via USPS.
Priority Mail USPS Domestic Shipping within the USA.
For international orders, we ship with USPS International. We do not cover any additional duties or fees that may be added at customs. These will need to be covered by the customer. Standard International Shipping is USD $25.00.
Duties + Taxes
You are responsible for the Duties and Taxes imposed by your country. They are not included in our shipping charge to you. As a business, we must label our international shipments appropriately or risk our ability to ship internationally. In order to comply with export regulations, we are required by U.S. law to declare the exact value of all items ordered and to mark them as dutiable "merchandise." Declaring less than the true value is both a violation of American law and the laws of most other countries.
Tracking Your Order
As soon as your order is billed and shipped, we will send an email confirmation with tracking number and information on how to get your shipment and tracking details.